- Autonomous Multi-Floor Delivery Navigates corridors, corners and elevator thresholds to complete multi-floor delivery tasks in semi-structured buildings without continuous human supervision.
- Independent Elevator Operation Marketed as able to call an elevator, ride to the destination floor and exit, achieved on site through an elevator control interface module approved by the building or elevator vendor.
- QR Code Guest Ordering A commonly described workflow has the guest order by scanning a QR code and paying on mobile, after which the robot delivers autonomously to the room.
- Intelligent Obstacle Avoidance Tuned for the dynamic obstacles of a working hotel — luggage, housekeeping carts, guests and children — with reduced speed in congested areas, stop-and-wait behaviour and re-planning around temporary blockages.
- Smart Map Generation The robot builds or is configured with an indoor map of corridors, elevator lobbies and service areas, the basis for reliable localisation in GPS-denied interiors.
- Autonomous Recharging Returns to its dock without manual plugging, which is what allows the robot to cover the late-night request peak when front-of-house staffing is at its lowest.
Description
The Yunji RUN is an indoor delivery robot built for semi-structured buildings — hotels, serviced apartments and office towers — where autonomous navigation, obstacle avoidance and building-system integration let it complete multi-floor tasks without continuous human supervision. Public reporting ties the RUN model to hotel operations in China, covering room delivery, guiding guests and taking routine runner tasks off staff.
A commonly described RUN workflow starts with the guest: an order placed by scanning a QR code and paying on mobile, followed by autonomous delivery to the room. In hotel practice this is usually paired with staff loading the items, assigning a destination and sending the robot off to deliver and notify the recipient on arrival, with the notification method varying by deployment and integration. Some public descriptions also list autonomous dialling, meaning the robot can place a call or trigger an alert as part of the delivery, which depends on the hotel's telephony and PMS integration.
Elevator interoperability is the defining requirement for this class of robot, and RUN is explicitly marketed as capable of independent elevator operation as part of a hotel deployment — calling an elevator, riding to the destination floor and exiting. In practice this is achieved through an elevator control interface module approved by the building or elevator vendor, and Yunji's published deployment process includes a site survey covering route planning and elevator integration, because building integration is what determines feasibility and performance on a given site.
RUN is described as supporting smart map generation, so the robot builds or is configured with an indoor map of corridors, elevator lobbies and service areas, and intelligent obstacle avoidance for the dynamic obstacles a hotel produces: luggage, housekeeping carts, guests and children. It also supports autonomous recharging, returning to its dock without manual plugging, which is what makes overnight and off-peak coverage practical. Although marketed for hotels, RUN is also described as applicable to office buildings, galleries and shopping malls.
Every unit is sourced new through established distribution channels and arrives with the full manufacturer warranty. Robotix Market ships worldwide; after-sales support is coordinated with Yunji's service network, and on-site installation and commissioning are not included.
Features
Specs
| Brand | Yunji |
|---|---|
| Model | RUN |
| Product Type | Indoor autonomous delivery robot for hotels and similar semi-structured buildings |
| Primary Applications | Guest-room delivery, front-of-house logistics, guest guidance and basic information tasks |
| Navigation | Autonomous indoor navigation with smart map generation of corridors, elevator lobbies and service areas |
| Obstacle Avoidance | Intelligent obstacle avoidance for busy pedestrian environments |
| Multi-Floor Operation | Independent elevator operation, via an elevator control interface module approved by the building or elevator vendor |
| Charging | Autonomous recharging, returns to dock without manual plugging |
| Arrival Notification | Autonomous dialling or alert on arrival, dependent on hotel telephony and PMS integration |
| Dimensions, Payload, Battery and Speed | Confirm at quote — not consistently published |
Industries
Frequently Asked Questions
It is an autonomous indoor service robot used mainly in hotels, where it delivers items such as towels, water, toiletries and VIP gifts to guest rooms, and can also support guidance and basic information tasks. Public descriptions extend the same use to office buildings, galleries and shopping malls.
Yes — independent elevator operation is explicitly part of how RUN is marketed for hotel deployment, meaning it calls an elevator, rides to the destination floor and exits. On site this is achieved through an elevator control interface module approved by the building or elevator vendor, and Yunji's deployment process includes a site survey covering route planning and elevator integration.
In the commonly described workflow the guest orders by scanning a QR code and paying on mobile, staff load the items and assign a destination, and the robot then navigates hallways and elevators to the room and notifies the recipient on arrival. Notification methods vary by deployment; some descriptions list autonomous dialling, which depends on the hotel's telephony and PMS integration.
No. RUN supports autonomous recharging and returns to its dock without manual plugging, which is what makes unattended overnight and off-peak coverage workable.
Commercial listings for RUN are quote-based rather than fixed-price, so pricing is provided on request. Configuration, the elevator integration required for your building, delivery and lead time all affect the final figure, so request a quote through the product page for a firm delivered price.
Units are sourced new through established distribution channels and carry the full manufacturer warranty. Robotix Market ships worldwide and coordinates after-sales support with Yunji's service network. On-site installation and commissioning are not included.
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